Name: Hey Lou Hotel Frankfurt Airport
Address: Isarstrasse 2, 65451, Germany

ecological approach

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reservation conditions

Read the full booking terms and conditions by clicking on the button below.

(up to 10 bookings)

Important: Please be informed that hotel bookings through bnetwork online portal are exclusively for participants registered to CPHI Frankfurt 2027. We reserve the right to cancel your reservation(s) in case registration for the event has not been done.
Below you will find all applicable terms & conditions:

Payment policy:
You can pay for your reservation(s) by credit card (+2,5% transaction fee) or wire transfer (bank fees are payable by the applicant).
Important: on credit card payments, you are authorizing bnetwork to charge the provided credit card as per the following cancellation policy. Please note this charge will show "ALIMENTA12" on your credit card statement.

Date	Payment %
Upon confirmation	50%
04/06/2027	100%

Cancellation policy:
Percentages stated below refer to the applicable cancellation penalty based on the total cost of the cancelled room nights.

Date Range	Cancellation percentage penalty
From confirmation until 29/03/2027	10% administrative fees penalty on cancelled room nights
From 30/03/2027 to 04/06/2027	50%
From 05/06/2027 to 02/08/2027	65%
From 03/08/2027 to 27/09/2027	90%
From 28/09/2027 onwards	100% charge on all cancellations

Cancellations shall be communicated to bnetwork in writing via email at the following address: cphihotels@bnetwork.com. Penalties may apply. Penalties may apply based upon cancellation policy. Telephone cancellations are not accepted as valid. You will receive an email confirming the cancellation within 24 business hours, Monday through Friday, 9:00 AM to 6:00 PM CET (Central European Time).

Reservation Modification Changes: All reservation(s) modifications can be made through the website "My account" section at or in writing via email cphihotels@bnetwork.com. If emailing, please include your unique reservation code. Subject to availability, changes will be confirmed by bnetwork within 24 hours Monday through Friday 9:00 AM to 6:00 PM CET (Central European Time).

Hotel booking policy (from 11 bookings)

Important: please be informed that room blocks performed through bnetwork, official accommodation agency for CPHI Frankfurt 2027, is exclusively dedicated to companies participating in CPHI Frankfurt 2027. bnetwork reserves the right to cancel the room block in case the company cancels its participation to such event.

Below you will find all applicable terms & conditions:

Payment policy:
Percentages of payment represent the portion of the total cost of your night-by-night allotment required by each deadline.

Date or Event	Payment %
Upon confirmation	50%
By 02/08/2027	Additional 30%, total 80%
By 18/10/2027	Additional 20%, total 100%
From 19/10/2027 onwards	100% immediately due on any new bookings

Cancellation policy:
Cancellation percentages refer to the allowed free cancellation of the current allotment by night, hotel, and room category. Any cancellation beyond these percentages will be charged in full.

Date Range	Permitted Cancellation Free of Charge
From confirmation until 29/03/2027	Full cancellation: 10% penalty on deposit; partial cancellations allowed without charge
From 30/03/2027 to 04/06/2027	50%
From 05/06/20276 to 02/08/2027	35%
From 03/08/2027 to 27/09/2027	10%
From 28/09/2027 to 18/10/2027	5%
From 29/10/2026 onwards	0% (100% charge on all cancellations)

from 11/06 to 11/13 :

A cancellation free of charge is possible 60 days prior to arrival.

Breakdown:

60 days prior to arrival 100% free of charge

30 days prior to arrival 30% free of charge

After this time, 90% of the offered price will be charged.

Hey Lou Hotel Frankfurt Airport

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